Our Security Commitment

At Mesh, customer trust is our #1 priority.

We maintain the highest standards of data privacy and security because we know your employee data is important to keep secure. Mesh undergoes regular penetration testing and security reviews, designed to be GDPR compliant, and encrypts data at rest and in transit.

Our customers entrust sensitive data to our care. Keeping it secure is our promise.

Learn more about our Security Measures

Secure and Reliable Infrastructure

Mesh uses Amazon Web Services (AWS) for the hosting of staging and production environments. AWS data centers are monitored by 24×7 security, biometric scanning, video surveillance and are SOC 1, SOC 2, and SOC 3 certified.

World Class Application Security

Data Encryption

Data is encrypted in-transit using bank-grade TLS 1.2. Data is encrypted at-rest using 256-bit encryption via native AWS capabilities.


Single Sign-on (SSO) allows you to authenticate users in your own systems without requiring them to enter additional login credentials. All our plans include SSO via SAML 2.0 and Oauth at no extra cost.

Data Permissions & Authentication

Access to customer data is limited to authorized employees who require it for their job and data access is logged.

Incident Response

Security breaches will be communicated within 48 hours, and vulnerabilities are fixed ASAP.

Enterprise Ready Compliance


Mesh is GDPR compliant. Organizations in the EU or who employ EU-based individuals can rest assured that Mesh is handling their personal information in compliance with the latest EU laws.

SOC 2 - Type 1, Type 2

As a SOC 2-certified organization, Mesh complies with the reporting requirements stipulated by the American Institute of Certified Public Accountants (AICPA). We undergo yearly audits and have sustained and surpassed all requirements.

Ongoing Commitment to Security

Penetration Tests

Mesh works with industry leading security firms to perform bi-annual network and and application layer penetration tests.

Employee Trainings

Security is a company-wide endeavor. All employees complete an annual security training program and employ best practices when handling customer data.

Secure Software Development

Mesh utilizes a variety of manual and automatic data security and vulnerability checks throughout the software development lifecycle.

Security Team

Mesh employs staff responsible for reviewing, updating, testing and maintaining our security and privacy policy.

Mesh Responsible Disclosure Policy

Data security is a top priority for Mesh, and Mesh believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in Mesh’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at We will acknowledge your email within five business days.

Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within one week of disclosure.

Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Mesh service. Please only interact with domains you own or for which you have explicit permission from the account holder.

While researching, we’d like you to refrain from:
  • Distributed Denial of Service (DDoS)
  • Spamming
  • Social engineering or phishing of Mesh employees or contractors
  • Any attacks against Mesh's physical property or data centers


Where’s the data being stored?

Customer data is stored in the United States. We use Standard Contractual Clauses (SCC) to cover regulatory requirements for European customers.

What else do you do to keep customer data secure?

Mesh employs a variety of technical and organizational controls to keep customer data secure.

How often is data backed up?

All data is persisted in a database that has transaction logging enabled and is fully backed up daily.

Does Mesh require any plugins and what browser is required?

Mesh works with all modern browsers without any plugins

Thank you for helping to keep Mesh and our users safe!

Security questions or issues?

Contact our Security team
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